This is a quick overview about what it takes to exchange information when doing business online. The main gist? We won’t share, sell, or misuse your information in any way. Period. And we’ll do our best to safeguard and prevent others from stealing it, too. We look forward to selling all our products to the best buyers the internet can offer.
Why we collect personal information
We only collect personal information during the Checkout process should you place an order to purchase products on The Porch Company. This information is used to enable processing and fulfillment of your order.
Additionally, we collect personally identifiable information when you specifically and knowingly provide it. For example, when you subscribe to the e-newsletter.
At no other time is any personally identifiable information collected by The Porch Company.
What information we collect
The only information collected during the Checkout process is typical customer, billing and shipping information, including customer name, e-mail address, telephone number, mailing address and credit card details.
When we disclose your information
Your customer information is only made available to third-party credit card processing organizations to facilitate payment of your order and to third-party shipping, handling and order fulfillment service providers to permit the delivery of your order.
Also note that in order to further safeguard your credit card information from any fraudulent use or theft, The Porch Company does not permanently store your credit card number in any way. Once payment for your order is processed (and either approved or rejected), your credit card number is discarded to prevent any potential unauthorized use.
Cookies and other technologies
As is standard practice on many websites, The Porch Company uses “cookies” to maintain your session on the website and track the products you have chosen to add to your Shopping Cart. Cookies are not used to store any personally identifiable information.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
Privacy questions and enquiries